Utilities Compliance Manager

Overview

The Utilities Compliance Manager partners with the Director of Utilities & Infrastructure to support the reliable operation, maintenance, and regulatory compliance of community water, wastewater, and utility infrastructure systems. This role oversees small utility and infrastructure capital projects, reviews and certifies regulatory reports, supports compliance-related corrective action plans and regulatory requirements, develops standard operating procedures, and assists with operator training. The Utilities Compliance Manager also serves as a technical resource, providing guidance and support to regional leadership, operational leaders, on-site management teams, and third-party utility operators to help ensure safe, efficient, and compliant utility operations across the portfolio.

Job Duties

• Manages small utility and infrastructure projects (up to $50,000) in partnership with operations teams from initiation through completion, including technical scoping, operator coordination, and inspection oversight. (Essential)
• Works directly with the Director, operations teams, and third-party operators to ensure community drinking water, wastewater, and infrastructure are operating correctly, efficiently, and in compliance; collaborates to correct deficiencies. (Essential)
• Partners with Community Managers, Regional Vice Presidents, and Divisional Vice Presidents to address infrastructure-related issues and develop effective solutions. (Essential)
• Reviews and validates Discharge Monitoring Reports (DMRs), Monthly Operating Reports (MORs), and sampling reports for technical accuracy and regulatory compliance. (Essential)
• Provides technical guidance and compliance determinations for responses to regulatory correspondence prepared by the Construction Services team. (Essential)
• Supports compliance with consent orders by monitoring progress, confirming required actions are completed, and ensuring adherence to established schedules and regulatory requirements. (Essential)
• Defines permit conditions and technical requirements; reviews plans, programs, and documentation required to maintain permits. (Essential)
• Serves as a technical liaison to regulatory agencies in partnership with the Director of Utilities & Infrastructure and represents the company at compliance meetings as needed. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Authors, refines, and maintains standard operating procedures (SOPs) and utility programs for water and wastewater treatment facilities, including version control, distribution, and ongoing updates, while coordinating with the Construction Services team.
• Educates operations teams on SOPs and training programs to help ensure compliance with applicable policies and procedures.
• Provides oversight for regulatory compliance correspondence, reports, permit requirements, and compliance milestones, coordinating with the Construction Services team to support response drafts and maintain utility portfolio asset records.
• Manages and coordinates the preparation and filing of public-supply annual reports, CUPs, PSARs, CCRs, and related reports in collaboration with the Construction Services team.
• Contributes to utility and infrastructure capital expenditure (CapEx) planning, forecasting, and budget development.
• Oversees projects, upgrades, and replacements involving water, wastewater, and utility infrastructure systems, coordinating with the Construction Services team as needed.
• Inspects and monitors construction and utility projects to help ensure compliance with regulatory requirements, approved plans, and specifications.
• Other duties as assigned.
• Coordinates regulatory community notifications and communicates operating cost information to operations teams to support budget planning, working with the Construction Services team as needed.

Requirements

• High School Diploma or GED (Required)
• Bachelor's Degree in Construction Management, Environmental Compliance, or similar areas (Preferred)
• 7 years in of experience in water/wastewater compliance (Required)
• 7 years in of experience in plant operations, process control, or utility management (Required)
• Ability to communicate effectively with field leadership and senior leadership
• Ability to use Microsoft Office suite (Word, Excel, Outlook)
• Thorough knowledge of and ability to read, interpret, and understand construction drawings and utility compliance permits
• Demonstrated ability to manage multiple competing priorities
• Strong organizational skills
• Ability to travel by car or plane, including overnight travel, as required (approximately 10%)
• Must have a valid driver's license
• Ability to adapt to changing priorities, regulatory requirements, and organizational needs while responding effectively to the evolving needs of the Utilities Department
• Preferred Certifications/Licensures:(Drinking Water & Waste Water Operator License )