Post Residency Coordinator

Are you an administrative professional with experience in a fast-paced environment? Join our team at Sun Communities and embark on an exciting new opportunity! We are looking for a Post Residency Coordinator to process our resident move-out packages. If you have experience in lending or property management industry, we want to talk to you!

OVERVIEW

As a Post Residency Coordinator you'll process all resident move-outs by completing the deposit accounting accurately and timely. You'll also process payments received from past residents and send accounts to collection agencies as needed.

JOB DUTIES

1. Review resident ledger who moved out and process deposit accounting accurately, including sending their Final Statement of Security Deposit Account (FSSDA).
2. Ensure all FSSDA are completed and mailed within 30 days of move-out date, or date specified by state.
3. Process payments from past residents within 48 hours of receipt; revise FSSDA and forward payment to the Accounting department or collection agency if needed.
4. Prepare collection packages for residents owing a balance or contacting necessary team members to obtain missing collection package paperwork. 
5. Submit collection packages to collection agencies after 30 days from the move-out date, or after lease expiration date and ensure system fields are updated. 
6. Other duties as assigned.

REQUIREMENTS

• High School Diploma or GED
• Minimum of 2 years bookkeeping experience, or in a lending or multi-family property management environment
• Strong customer service and negotiation skills
• Excellent verbal and written communication skills
• Highly organized and detail-oriented

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty