Manager, Enterprise Delivery

Overview

The Manager, Enterprise Delivery provides leadership for enterprise strategic initiatives and delivery capabilities across Agile, hybrid, and traditional delivery models. This role ensures high-priority business and technology initiatives are translated into actionable delivery plans, supported with appropriate governance, resource visibility, and execution discipline. The position provides direction and oversight for a team of delivery professionals responsible for program leadership, agile delivery management, delivery operations, and supplemental delivery resources. This role partners closely with business stakeholders, technology leaders, vendors, and delivery teams to align execution with enterprise priorities, strengthen delivery maturity, improve transparency, manage capacity, and support adoption of Sun's Artificial Intelligence Development Life Cycle (AI-DLC) practices.

Job Duties

• Leads enterprise delivery capabilities across Agile, hybrid, and traditional delivery models, overseeing delivery teams, operations, and supporting resources while providing coaching, mentorship, and career development to build a high-performing team. (Essential)
• Establishes and maintains practical portfolio delivery practices, including intake, prioritization, initiative health monitoring, dependency management, escalation, and executive reporting. (Essential)
• Develops and continuously improves enterprise delivery practices, including Agile, hybrid, and traditional delivery guidance, playbooks, quality checkpoints, governance routines, and practical execution standards. (Essential)
• Partners with the Team Leader, Agile Delivery to strengthen Agile delivery practices, backlog visibility, sprint planning discipline, dependency management, and portfolio alignment. (Essential)
• Support adoption of Sun’s AI-Software Development Life Cycle (SDLC) practices across Agile, hybrid, and traditional delivery efforts. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Provides leadership and oversight for delivery operations, including portfolio administration, reporting, intake coordination, resource tracking, capacity planning, meeting support, and operational follow-through.
• Partners with business and technology leaders to forecast demand, assess capacity, identify resource needs, and develop staffing strategies that balance delivery priorities with business continuity and knowledge retention.
• Manages the process for engaging supplemental delivery resources, including stakeholder alignment, interviewing and vetting, selection, onboarding, governance, and transition planning.
• Builds trusted relationships with executive leaders and business stakeholders to align initiative execution, resourcing, delivery expectations, risks, and decisions with organizational priorities.
• Analyzes initiative delivery health indicators, delivery metrics, dashboards, lessons learned, and portfolio analytics to identify trends and improve enterprise delivery effectiveness and advance organizational maturity.
• Ensures cross-functional risks, dependencies, resource constraints, and delivery challenges are proactively identified, communicated, escalated, and managed.
• Provides leadership, coaching, and direction to delivery professionals across initiative, program, Agile, and operational delivery functions while reinforcing accountability, collaboration, knowledge retention, and delivery excellence.
• Oversees effective use and governance of delivery tools and repositories, including Wrike, Miro, AI assistants, the Innovation & Technology playbook, and related repositories, with support from Delivery Operations Analyst.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree in Business Administration, IT, Project Management, Engineering, or a related field (Required)
• Master's Degree (Preferred)
• 8 years in experience in project management, program management, portfolio management, or delivery leadership (Required)
• 5 years in leadership experience guiding cross-functional delivery teams and Agile resources (Required)
• Experience leading enterprise-wide business and technology initiatives (Required)
• Experience advancing enterprise delivery practices, portfolio governance, delivery operations, or a delivery center of excellence (Preferred)
• Demonstrated success leading delivery teams across Agile, hybrid, and traditional project delivery environments
• Experience overseeing or partnering with Agile delivery teams, Scrum Masters, Product Owners, or Agile Delivery Leads
• Strong understanding of backlog management, sprint planning, dependency management, delivery governance, and enterprise portfolio alignment
• Knowledge of AI-SDLC practices or AI-enabled delivery tools to improve planning, documentation, quality, risk management, and delivery transparency
• Strong knowledge of portfolio management, delivery governance, resource planning, financial oversight, risk management, and enterprise delivery methodologies
• Experience applying Agile, Waterfall, and hybrid delivery approaches based on initiative needs
• Proficiency with initiative delivery, portfolio, and collaboration tools, including Wrike, Miro, SharePoint, and reporting platforms
• Strong executive communication, stakeholder management, negotiation, and organizational change skills
• Ability to influence cross-functional teams and decisions without direct authority
• Strong analytical, organizational, financial, and problem-solving capabilities
• Demonstrated ability to establish practical delivery practices, drive adoption, and balance strategic leadership with hands-on execution
• Must have a valid driver's license
• Preferred Certifications/Licensures:(PMP, PgMP, PMI-ACP, or comparable certification)