IT Asset Management Specialist

Overview

The IT Asset Management Specialist oversees the strategy, systems, vendors, and processes governing the full lifecycle of Sun's IT hardware and software assets across Sun locations — existing sites, ground-ups, expansions, acquisitions, and dispositions. This role sets the standards, policies, and vendor-management framework for delivering, tracking, and reclaiming IT assets enterprise-wide; selects and directs third-party deployment providers; negotiates and enforces SLAs; and decides how risks and issues are remediated.

Job Duties

• Designs, governs, and improves Sun's IT asset management program by setting lifecycle standards, policies, and workflows and exercising independent judgment to resolve exceptions enterprise-wide. (Essential)
• Selects, directs, and manages third-party deployment providers by evaluating performance, negotiating and enforcing SLAs, and determining remedies for non-compliance. (Essential)
• Owns the configuration and compliance policy for endpoint management platforms (Intune/Autopilot, endpoint asset tool), deciding provisioning, enrollment, and compliance standards and directing deployment. (Essential)
• Owns the budget recommendation for IT hardware/software (CapEx/OpEx), forecasting spend, analyzing variances, and advising senior leadership on investment decisions. (Essential)
• Sets standards and documentation for IT hardware/software delivery, deployment, and reclamation, and defines vendor-relationship and renewal strategy. (Essential)
• Oversees administration of the MFP fleet and endpoint tooling, delegating or coordinating hands-on configuration and monitoring.
• Oversees peripheral/equipment inventory management, stock levels, and replenishment forecasting.
• Resolves escalated Concierge asset issues requiring judgment, serving as the final internal escalation point.
• Maintains IT policies and procedures.
• Other duties as assigned.

Requirements

• Associates Degree in Information Technology or related field (Required)
• Bachelor's Degree in Information Technology (Preferred)
• 4 years in of hands-on experience in IT asset management, endpoint administration, or desktop/device support (Required)
• 2 years in of hands-on administration with endpoint management platforms such as ManageEngine Endpoint (Required)
• Demonstrated experience managing the full IT asset lifecycle (procurement, deployment, tracking, and disposition)
• Strong understanding of hardware/software inventory management and asset-tracking tools
• Experience supporting acquisitions, dispositions, or multi-site deployments
• Working knowledge of print/copy fleet management (e.g., Konica)
• Excellent customer service, communication, and organizational skills with the ability to manage competing priorities with urgency
• Required Certifications/Licensures:(Must have valid driver's license.)
• Preferred Certifications/Licensures:(ITIL Foundation)
• Preferred Certifications/Licensures:(CompTIA A+)