Data Literacy Specialist

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Job Summary

The Data Literacy Specialist supports the development and delivery of Sun’s data literacy and training initiatives. This role helps create learning content, maintain role-based training materials, support workshops, and assist team members in building confidence using data in their daily work. The Data Literacy Specialist plays a key part in improving understanding of data concepts and promoting consistent, responsible use of organizational data. The ultimate objective of this role is to build a confident, data-enabled workforce that connects daily activities to measurable outcomes and uses high-quality information to drive better, faster decisions.

Job Duties

• Contribute to the creation and maintenance of role-based learning materials covering data literacy fundamentals, analytics concepts, and responsible data use. (Essential)
• Help develop training modules such as guided tutorials, job aids, hands on labs, and short videos. (Essential)
• Assist with the delivery of instructor-led sessions, workshops, and small group coaching. (Essential)
• Support the coordination of the enterprise data literacy program, including scheduling sessions, managing resource libraries, and documenting learning paths. (Essential)
• Help maintain learning modules, certification activities, and assessments. (Essential)
• Track participation, feedback, and completion metrics for reporting and improvement. (Essential)
• Partner with analytics, business intelligence, and business teams to gather real examples, use cases, and workflows that strengthen training content. (Essential)
• Provide guidance to team members on where to find trusted data, how to interpret dashboards, and how to apply data concepts in their roles.
• Reinforce consistent definitions, key performance indicators, and data usage standards.
• Support communication efforts that promote data literacy opportunities, updates, and success stories.
• Assist in nurturing data communities of practice by helping plan events, collect discussion topics, and documenting shared knowledge.
• Gather user feedback and help identify opportunities to refine content, improve clarity, or expand learning resources.
• Help ensure learning pathways remain aligned to evolving analytics tools and organizational needs.
• Partner with the Learning & Development team to ensure training, development, and organizational change management approaches are aligned with enterprise approved methodologies and best practices.
• Other duties and special projects as assigned.

Requirements

• High School Diploma or GED (Required)
• Bachelor's Degree in Data Analytics, Information Systems, Business, Education, or a related field (Required)
• 4 years in experience in analytics, business intelligence, data training, or related areas (Required)
• Foundational understanding of analytics concepts such as key performance indicators, metrics, dashboards (Required)
• Experience in creating instructional materials or delivering training to varied audiences (Required)
• Strong communication, facilitation, and presentation abilities (Required)
• Ability to translate technical concepts into accessible explanations (Required)
• Exposure to business intelligence tools such as Power BI, Tableau, or Domo
• Basic experience with instructional design or adult learning methods
• Experience supporting adoption of new tools or data-driven practices
• Awareness‑level understanding of artificial intelligence concepts (no development experience needed)