Café Supervisor

Do you have a knack for creating deliciously perfected beverages? We're looking for an enthusiastic and experienced Café Supervisor who is passionate about serving others with spectacular service.

OVERVIEW

As a Café Supervisor, you'll prepare and serve a variety of hot and cold beverages for Sun team members at its cafe while ensuring to provide prompt, quality customer service. You'll ensure the beverage bar is clean and sanitary, paper products are stocked, and place product orders as needed. Additionally, you'll assist in various areas of the office as needed.

JOB DUTIES

1. Coordinate team member selection, training, scheduling and development of direct reports and ensure team members comply with appropriate policies and procedures.
2. Perform shift opening and closing duties as assigned.
3. Greet team members, take orders, prepare and serve beverages, as well as various sweet offerings, in accordance to established service standards (i.e. coffee, espresso drinks, blended coffees, teas, pastries, gelato).
4. Place product orders, receive and verify vendor deliveries, and stock products as needed; maintain a good working relationship with vendors.
5. Ensure beverage bar area, including counters and equipment, is clean and sanitary.
6. Ensure proper food handling procedures are followed.
7. Ensure consistent product availability by keeping adequate inventory.
8. Efficiently serve team members by being knowledgeable of offerings.
9. Assist with various administrative duties including ordering products, organizing stock room, coordinating vendors, etc.
10. Research and resolve quality and service complaints and/or issues.
11. Other duties as assigned.

REQUIREMENTS

• High School Diploma or GED
• Previous experience in a barista role
• Previous supervisor experience
• Demonstrated leadership abilities
• Excellent customer service and verbal communication skills
• Professional appearance
• Basic computer proficiency including the ability to use email and internet

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center with Free Personal Training & Group Fitness Classes
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty