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Business Analyst

Main Office (MOS)



Our Strategy & Transformation department is looking for a Business Analyst to help make new business opportunities a reality, working side by side with others who share the same passion.


Business Analysts are responsible for defining scope, eliciting business requirements, and documenting in a concise manner for business and technology-enabled process improvement projects. They quickly learn and understand business operational processes and the technology applications used to support them. Additionally, they work closely with stakeholders to understand needs, create and improve processes, and propose solutions aligned with needs.



  1. Assess and measure current business processes utilizing a variety of collaborative techniques including interviews, process mapping, and working sessions.
  2. Evaluate business needs, analyzes current processes, assists in evaluating alternatives, and recommends solutions.
  3. Collaborate with business and information technology teams to ensure sufficient current and designed future state process documentation is captured, allowing technology development teams to successfully code and implement technology-enabled projects.
  4. Develope strong relationships with stakeholders, and promotes company culture and service philosophy.
  5. Support assessing, prioritizing, and executing strategic projects.
  6. Elicit business requirements utilizing a variety of collaborative techniques including interviews, work sessions, story boarding, and prototyping.
  7. Facilitate requirements gathering sessions with business stakeholders; creates process flows and develops various requirements and other artifacts.
  8. Measure and compile reports on operational effectiveness and improvements introduced through technology or business process improvements.
  9. Create diagrams to include use cases, activity charts, and process flow diagrams.
  10. Evaluate and determine level of effort and time required for solution delivery to ensure completion in a timely manner.
  11. Assist with the development of test strategies, plans, scenarios and test cases.
  12. Facilitate requirements reviews with business and information technology teams.
  13. Identifiy and assist in resolving issues, questions, and scope/requirement gaps quickly and effectively to enable delivery and support of applications.
  14. Other duties and special projects assigned.


  • Bachelor’s degree in Information Technology or related field, OR equivalent education and experience
  • Minimum of 3 years experience in a Business Analyst role
  • IIBA certification, preferred
  • Prior experience with Waterfall, Agile and Six Sigma methodologies
  • Working knowledge of business analysis best practices and methodologies
  • Excellent verbal and written communication skills
  • Strong attention to detail, multitasking, analytical and organizational skills
  • Ability to manage multiple priorities and projects simultaneously
  • Flexibility in day-to-day work; ability to handle change and work independently
  • Advanced computer proficiency in Microsoft Office and Microsoft Visio



At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

  • Comprehensive Medical and Prescription coverage with two PPO plan designs so you can choose the plan that best meets the needs of you and your family
  • Comprehensive Dental Plan
  • Voluntary Vision Plan with the option of electing coverage for you and your family members at affordable rates
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with employer matching contribution
  • Paid Parental Leave
  • Employee Assistance Program
  • Identity Theft Insurance
  • Tuition Reimbursement program providing financial support to team members who further their formal education
  • Site Rent Discounts for team members who live in our communities
  • Paid Time Off including nine holidays, vacation, personal, sick time, bereavement and pay for jury duty

Southfield, MI, US

Employment Type:  Regular
Classification:  Full Time
Job Reference:  80129

Nearest Major Market: Detroit

Job Segment: Business Analyst, Business Process, Six Sigma, Finance, Management

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