Share this Job
Apply now »

Guest Services Coordinator - Part Time

Lafontaine Resort & Campground (LFO)

 

 

Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!

OVERVIEW

Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.  They also assist with housekeeping duties as needed.

JOB DUTIES

  1. Greet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager.
  2. Check guests in and out for their reservations.
  3. Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.
  4. Collect and post security deposits, rent, or funds for other services.
  5. Complete and maintain resort records, reports, and files.
  6. Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
  7. Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
  8. Assist with the preparation of marketing materials.
  9. Clean, sanitize and stock kitchen areas with paper products as needed.
  10. Clean and sanitize appliances to ensure they are free of food particles, mold and mildew.
  11. Clean and santize bathrooms, ensuring they are well lit, and place rubber mats down to ensure safety.
  12. Follow all established safety procedures and precautions; report all unsafe or hazardous conditions, incidents, accidents and/or defective equipment to manager.
  13. Ensure general resort appearance is well maintained and orderly.
  14. Ensure floors are swept, mopped, waxed and buffed as needed.
  15. Ensure all windows and screens are clean and functioning properly.
  16. Maintain washers and dryers by wiping surfaces, removing lint, etc.
  17. Other duties as assigned.

REQUIREMENTS

  • High School Education (some HS education required)
  • Prior administrative experience
  • Strong customer service skills
  • Demonstrated knowledge of general janitorial work
  • Knowledge of safety measures when using various cleaning chemicals
  • Ability to lift at least 25 pounds
  • Excellent telephone skills
  • Good problem-solving skills
  • Professional appearance
  • Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet
  • RV resort office or hotel front desk experience, a plus

PERKS

At Sun RV Resorts, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!

  • Online access to view and update personal information, review paystubs, annual W2s, and more
  • Participation in company-wide SunRewards program
  • Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
  • Access to hundreds of online learning modules via Sun University
  • Vacation RV site rent discounts at SunRV Resorts nationwide



Penetanguishene, ON, CA

Employment Type:  Seasonal
Classification:  Part Time
Job Reference:  82363


Job Segment: Housekeeping, Clerical, Supply, Kitchen, Part Time, Hospitality, Administrative, Operations

Apply now »