Assistant Retail Manager

Overview

Job Duties

• Assist the Retail Manager in recruiting, training, and managing the performance of the retail team, ensuring high levels of staff motivation and customer service.
• Support in controlling all retail aspects within the park, including beverage stock management, financial controls, and the maintenance of company equipment.
• Work towards achieving sales targets and operating within budgeted costs, helping to maximise profitability across all retail venues.
• Coordinate the ordering and rotation of stock from approved suppliers, organise regular stocktakes, and take appropriate action based on the results to ensure accurate inventory management.
• Assist in planning and implementing merchandising initiatives, encouraging sales through effective product marketing and display strategies.
• Manage the cellar to ensure the optimal quality of products, cleanliness, and safe storage, while minimising wastage.
• Ensure that all team members are well-versed in product knowledge, enabling them to provide excellent customer service and maximise sales opportunities.
• Assist in maximising bar and food sales opportunities by implementing effective sales strategies and ensuring excellent service standards.
• Assist in preparing, planning, and managing the budget for all resources within your area of responsibility, maintaining effective financial control.
• Deputise for the Retail Manager in their absence, ensuring the smooth running of retail operations and addressing any issues that arise.

Requirements

• Experience in Complex Management, preferably within the retail or hospitality sector.
• Knowledge of the caravan or holiday park industry is highly desirable.
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with customers and team members.
• Proactive and able to work under pressure, with good decision-making skills.
• Strong IT skills, including proficiency in Microsoft Excel, Word, and email.
• This role is subject to a Basic Disclosure and Barring Service (DBS) check