Bar Supervisor

Job Summary

Job Duties

• Greet and serve customers with a smile, ensuring they have a memorable experience. Address any customer concerns or issues promptly and professionally
• Assist in serving food and drinks, ensuring they meet company standards for quality and presentation.
• Maintain high levels of cleanliness and hygiene across the bar area, ensuring all equipment and surfaces are kept clean and orderly.
• Accurately process transactions, including cash and card payments, while ensuring all cash handling procedures are followed correctly.
• Always keep the bar well-stocked, managing inventory levels, ordering supplies as needed, and ensuring stock is rotated to maintain freshness.
• Supervise bar staff on shift, ensuring tasks are completed to the highest standard, providing guidance and support as needed, and maintaining a positive team environment.
• Provide helpful and informative advice to guests, promoting the facilities and services on offer and ensuring a welcoming atmosphere.
• Participate in and lead team meetings and training sessions to continuously improve knowledge and skills, staying up to date with new products and services.
• Work closely with the Bar Manager to ensure the bar operates smoothly and efficiently, stepping in to assist with any aspect of the bar's operations as needed.

Qualifications

• In lieu of the above education requirements, a combination of experience and education will be considered.
• Previous experience in a bar or hospitality role is essential.
• Prior supervisory experience is highly desirable.
• Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
• Strong organisational skills, with the ability to manage multiple tasks and prioritize effectively.
• Proficiency in cash handling and basic numeracy skills.
• Good IT skills.