Housekeeping Supervisor

Job Summary

Job Duties

• Supervise and coordinate the housekeeping team, ensuring that all tasks are completed efficiently and to a high standard. Provide training and support to team members as needed.
• Oversee the cleaning and maintenance of holiday homes and communal areas, ensuring they meet the organisation's cleanliness and presentation standards.
• Manage laundry tasks, including the washing, drying, and ironing of linen and towels. Ensure that laundry processes are carried out efficiently and to the highest standard.
• Monitor and manage stock levels of cleaning and laundry supplies. Report any shortages or issues to management and arrange for timely replenishment.
• Ensure that all cleaning products and equipment are used and stored safely in accordance with health and safety guidelines. Conduct regular checks to maintain compliance.
• Work closely with other housekeeping and cleaning staff to prioritise tasks and ensure all duties are completed on time. Facilitate effective communication and teamwork within the department.
• Address any guest requests or concerns related to housekeeping in a professional and courteous manner. Ensure guest satisfaction by maintaining high standards of cleanliness and service.
• Conduct regular inspections of holiday homes and communal areas to ensure that cleanliness and maintenance standards are consistently met.

Requirements

• Previous experience in a housekeeping role, with supervisory or team leader experience preferred.
• Strong attention to detail and commitment to maintaining high standards of cleanliness and organisation.
• Proven ability to lead, motivate, and manage a team effectively.
• Ability to manage time and prioritise tasks efficiently to meet deadlines.
• Excellent communication skills, with the ability to work well within a team and interact effectively with guests.
• Ability to perform physical tasks associated with cleaning and laundry duties.
• Knowledge of health and safety procedures related to cleaning and laundry practices.
• Willingness to work on the specified days (Monday and Friday) and adapt to varying tasks as needed.