Telemarketing Advisor

Overview

Job Duties

• Make outbound calls to new customers and existing database leads who have expressed interest in holiday home ownership with Park Holidays UK.
• Build relationships and follow up with leads in a timely manner to convert interest into sales opportunities.
• Work closely with park sales teams to identify and maximise opportunities for caravan sales.
• Manage and update the lead management system to ensure accurate and up-to-date records of customer interactions.
• Meet and exceed weekly and monthly sales targets that align with the overall telesales team's objectives.
• Visit parks to gain a thorough understanding of the product and locations to enhance your ability to sell holiday homes effectively.

Requirements

• Previous sales experience, ideally from a customer service background.
• Experience with telemarketing or outbound calls is preferred but not essential.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to adapt your approach for different customer interactions.
• Proficiency in managing CRM or lead management systems.
• High degree of self-motivation and enthusiasm for sales.
• Ability to work collaboratively as part of a team while managing individual targets.
• Willingness to learn, grow, and adapt to new sales strategies and techniques.
• Ability to work at least 1 evening per week
• Alternate weekend availability (Saturday 9am-5pm, Sunday 9am-4pm).