Arcade Engineer

Head Office

Job Type: Permanent

Classification: Full Time

Compensation: £27,000 - £30,000 Per Annum

Weekly Hours: 35

Compensation: £27,000 - £30,000 Per Annum
Weekly Hours: 35

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

The Arcade Engineer will be responsible for ensuring the smooth operation and maintenance of arcade machines across multiple parks. This includes diagnosing and repairing machine faults, updating software and hardware, and maintaining high standards of cleanliness and functionality. The ideal candidate will be technically skilled, detail-oriented, and customer-focused, ensuring a top-tier experience for all guests using our arcade facilities.

Job Duties

Mainly based in the Essex area
Diagnose and identify machine faults, hazards, or potential issues with arcade equipment
Carry out repairs and replace damaged or malfunctioning parts to restore machine functionality
Perform software and hardware updates as necessary to keep machines up to date
Maintain a tidy and accurate log of machine faults and repairs using the company's ticketing system
Ensure arcade machines are clean, tidy, and fully stocked for guests use
Collaborate with other departments to maintain high standards and ensure smooth operations
Adhere to all company standards and policies, aiming to improve the performance and reliability of the arcade equipment

Requirements

Previous experience or knowledge in arcade machine repair or a similar technical role is preferred
Strong technical and troubleshooting skills with a keen eye for detail
Basic understanding of software and hardware updates
Excellent organisational skills with the ability to keep accurate records
Ability to work independently as well as part of a team
Good communication skills and a customer-focused attitude
A proactive approach to identifying and addressing issues before they impact operations
Flexibility to work on different parks or travel when required

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

Generous discount on holidays across our parks
Discount at all restaurants on park for you and your family
Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
Free premium eye test voucher
Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
Discounted gym memberships
Employee referral scheme
Sales referral scheme
Free expert mortgage advice
Company pension scheme

IND1

Location:

Bexhill-On-Sea, East Sussex, GB, TN39 5ES

Ref: 136258