Security Supervisor

The Security Supervisor assists in executing security programs while providing leadership and excellent customer service. This individual is responsible for supervising the security team as well as maintaining and upholding security standards to ensure all hazards and safety threats are addressed timely and comprehensively.

JOB DUTIES

• Develops and implements security policies, protocols, and procedures.
• Responds to emergencies, taking the appropriate action and documenting all incidents.
• Handles and resolves resident and guest complaints and concerns or refers them to the appropriate team.
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Partners with Team Relations on team member counseling and recommendation of termination when appropriate.
• Conducts team member performance reviews and recommends compensation adjustments.
• Patrols park by foot and/or vehicle to observe and report suspicious activity.
• Physically checks all property points to ensure doors, gates, and restricted areas are secure and monitored at all times, including CCTV monitoring.
• Follows all safety procedures while performing duties.
• Answers questions concerning resort amenities, attractions, stores, etc.
• Performs security checks on guests, as needed.
• Attends meetings with other department heads to determine operational needs.
• Plans and coordinates security operations for events at the resort.
• Coordinates staff when responding to emergencies and alarms.
• Reviews and responds to all reports on incidents and breaches at the resort.
• Investigates and resolves all hazards, threats, and concerns at the resort.
• Performs regular and ongoing security reviews and checks throughout resort.
• Other duties as assigned.
• Tags vehicles for removal by owner from unrented transient sites.

REQUIREMENTS

• High School Diploma or GED (Required)
• Bachelor's Degree in (Preferred)
• 6 months previous supervisory experience
• 6 months experience in a security, customer service, or enforcement environment
• Excellent knowledge of security protocols and procedures
• Professional appearance
• Must have a valid driver's license
• Basic computer proficiency, including the ability to use email and the internet
• Excellent written and verbal communication skills
• Strong organizational skills
• Must be able to lift at least 25 lbs
• Demonstrated leadership abilities

PERKS & BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!

• Online access to view and update personal information, review paystubs, annual T4s, and more
• Participation in company-wide SunRewards program
• Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
• Get paid daily with DailyPay
• Access to hundreds of online learning modules via Sun University
• Vacation RV site rent discounts at Sun Outdoors locations nationwide