Food & Beverage Support Specialist

OVERVIEW

The Food & Beverage Support Specialist works in a support role for our full-service restaurant operations. Their responsibilities include greeting, seating and saying farewell to our guests; ensuring the restaurant is clean, organized, and stocked, and maintaining the overall cleanliness and readiness of all functions of the business throughout the shift. This position offers critical and crucial supporting functions to the F&B team that keeps our operations teams and our guests set up for success.

JOB DUTIES

• Greets guests, takes orders, and serves offerings in accordance with established standards.
• Demonstrates knowledge of menu and offerings, including dietary and allergen guidelines.
• Operates cash register and receives payments via cash and credit. 
• Accurately counts and provides change for guest, when applicable.
• Sets up & breaks down even and resort functions.
• Monitors the open dining sections for empty and cleaned tables.
• Assists with to go order food/beverage packaging and deliveries within our resorts when needed whether they are received through phone, web, or in person contact.
• Maintains clean and accurate menus, including communicating with management any issues with par levels or changes needed.
• Clears and cleans tables, as well as restocks clean utensils, plates, food, and condiments throughout shifts.
• Provides friendly, quality, and genuine hospitality to each guest.
• Assists with delivering food or drinks to guests in a timely manner.
• Supports both the front and back of our F&B operations by helping to maintain a clean and welcoming working environment.
• Ensures guest and team member facing operations are free from debris/garbage and assists with consistent bussing and general upkeep including sanitizing, sorting, and stacking all dishes, flatware, glassware, and kitchen pots, pans, and utensils.
• Follows sanitation standards to clean and maintain the restaurant area, including sweeping and vacuuming.
• May break down boxes and assist with vendor deliveries as needed.
• Performs shift opening/closing/side work duties as assigned.
• Other duties as assigned.

REQUIREMENTS

• High School Diploma or GED (Preferred)
• 6 months previous serving experience
• Basic math skills
• Innate desire to provide the very best guest experience
• Excellent guest service and verbal communication skills
• Ability to present a professional resort image, including cleanliness and appearance standards

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental Plan
• Vision Plan 
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Get paid daily with DailyPay
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty