Resort Facilities Manager

Palm Creek Resort & Residences (PCK)

Casa Grande, AZ, US

Full Time



Do you like working with your hands? Are you a maintenance professional looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Resort Facilities Manager to oversee the preventative maintenance and upkeep of resort buildings and other facilities at one of our RV resorts.


As a Resort Facilities Manager you'll supervise all aspects of home/building maintenance repairs, refurbishments, and preventative measures to ensure our resorts remain a great place to stay and live. Also, you'll supervise and oversee individual resort maintenance and facilities team members.


  1. Follow-up on work assignments to ensure efficient, thorough completion of assigned work orders.
  2. Perform water testing and other maintenance duties related to a well-water system, sewer system, or on-site water meters, if applicable; may include reading, repairing and installing water meters.
  3. Oversee and assist with all aspects of preventative maintenance and repairs of facilities and buildings such as, clubhouses, activities halls, snack bars, resort stores, and restaurants. 
  4. Coordinate team member selection, training, scheduling and development of direct reports and ensure all team members comply with appropriate policies and procedures.
  5. Prioritize and resolve resort service requests, including maintaining records of types and frequency of service requests received.
  6. Establish emergency facilities maintenance on-call schedule.
  7. Ensure team members are performing duties in a safe manner, adhering to all safety procedures and properly using safety equipment.
  8. Assist with facilities maintenance issues regarding new homes as directed.
  9. Coordinate and ensure completion of routine preventative maintenance and minor emergency electrical repairs, plumbing, sewage, construction, and street repair.
  10. Prepare all facilities maintenance-related logs in accordance of the Operations Manual.
  11. Review and approve exterior improvement requests and tree maintenance/removal requests.
  12. Maintain inventory of equipment, tools, and supplies; purchase supplies, equipment and services as needed while ensuring to adhere to budget guidelines. 
  13. Meet with Resort Manager daily to report on the status of all scheduled facilities maintenance work; notify manager of unsightly or hazardous conditions and recommended solutions.
  14. Issue resident rule reminders and violation notices, and follow-up as needed.
  15. Assist Resort Manager with all aspects of the capital expenditure program, including reviewing budget variances as needed.
  16. Other duties as assigned.


  • High School Diploma or GED
  • Minimum of 3 years experience with facilities maintenance techniques, preventative maintenance techniques, repair work, and groundskeeping
  • Minimum of 1 year supervisory experience
  • Demonstrated knowledge of plumbing, electrical, construction, pool and grounds maintenance
  • Proficient skills in operating various hand tools and power equipment
  • Excellent organizational skills
  • Demonstrated ability to motivate and train staff
  • Good verbal and written communications skills
  • Basic computer proficiency, including the ability to use the Microsoft Office Suite, email, and internet
  • Ability to respond to resort needs during non-business hours


At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

  • Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
  • Comprehensive Dental Plan
  • Vision Plan 
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Paid Parental Leave
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program providing financial support to team members who further their formal education
  • Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Job Reference:  128012


If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to "Applicant Accommodation" should be included in the subject line of the email.
Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.

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